Privacy Policy for F-POWER CNC Machinery Co., Ltd.​​

Last Updated: June 11, 2025

​​1. Introduction​​

F-POWER CNC Machinery Co., Ltd. ("we," "us") respects the privacy of industrial partners and website visitors. This policy details how we handle information collected through www.fpowercnc.com as a ​​B2B factory website with no online transactions​​. By using our site, you consent to these practices.

​​2. Information We Collect​​

​​a) Directly Provided Data​​
  • ​​Business Contact Details​​: Name, company, email, phone number (submitted via forms for quotes, demos, or technical support).
  • ​​Technical Inquiries​​: Machine specifications, project requirements, and operational challenges shared via email/forms.
  • ​​Resource Access​​: Company details when downloading whitepapers, CAD files, or technical documentation.
​​b) Automatically Collected Data​​
  • ​​Device/Usage Data​​: IP address, browser type, operating system, and pages visited (via cookies for site analytics).
  • ​​Location​​: Generalized geographic data (country/city level) for localized service support.
    Note: We do not collect payment details, financial records, or sensitive personal data.

​​3. How We Use Information​​

​​Purpose​​ ​​Examples​​
​​Service Delivery​​ Responding to quote requests, scheduling demos, providing technical support
​​Business Operations​​ Customizing machine configurations, improving CNC solutions, internal analytics
​​Legal Compliance​​ Meeting regulatory obligations (e.g., tax records, contract enforcement)
​​Marketing​​ Sending CNC industry insights, new product announcements (opt-out available)

Data is retained for ​​24 months​​ post-inquiry or per contractual requirements.

​​4. Information Sharing​​

We strictly limit data disclosure to:

  • ​​Subsidiaries/Service Providers​​: For technical support, maintenance, or logistics (e.g., spare parts delivery).
  • ​​Legal Authorities​​: When required by law (e.g., subpoenas, safety investigations).
  • ​​Business Transfers​​: During mergers/acquisitions, with confidentiality safeguards.
    No data is sold to advertisers or third-party marketers.

​​5. Your Rights (CCPA/GDPR Compliance)​​

  • ​​Access/Correction​​: Request details of collected data or update inaccuracies.
  • ​​Deletion​​: Ask to erase non-essential data (e.g., unused inquiry records).
  • ​​Opt-Out​​: Unsubscribe from marketing emails via link in messages.
    Submit requests to: ​​info@fpowercnc.com​​ (Response within 30 days).

​​6. Data Security Measures​​

  • ​​Technical Safeguards​​: Enterprise-grade firewalls, TLS/SSL encryption, access controls.
  • ​​Operational Protocols​​: ISO 9001:2015-certified data handling, staff training, and audit trails.
  • ​​Third-Party Vetting​​: Partners must adhere to equivalent security standards.

​​7. International Data Transfers​​

As a global provider (serving 45+ countries), data may be transferred to:

  • Our Nanjing headquarters (China)
  • Regional support centers (EU/US/Asia)
    All transfers comply with ​​EU SCCs​​ or ​​APEC CBPR​​ frameworks.

​​8. Cookies & Tracking​​

We use ​​essential cookies​​ for:

  • Session management (e.g., form submissions)
  • Site performance analytics (Google Analytics, anonymized)
    Adjust settings via your browser preferences. No social media/ad tracking pixels deployed.

​​9. Policy Updates​​

Material changes (e.g., new data uses) will be:

  • Posted on this page with updated "Last Revised" dates
  • Notified via email to active partners
    Review this policy periodically.

​​10. Contact Us​​

For privacy-related inquiries:

  • ​​Email​​: info@fpowercnc.com
  • ​​Phone​​: +86 187 6182 0500
  • ​​Address​​: Mingjue Industrial Park, Shiqiu Town, Nanjing, Jiangsu, China